Paint Runner Pro

By Superb

Paint Runner Pro

By Superb

Can my item be returned?

We’re sure you’re going to love your product, however, if you’re not completely satisfied, for additional peace of mind we offer you a 30 Day Money Back Guarantee in addition to your statutory rights. You may return your order within 30 days after the day you receive your product and receive a refund on the full product price (excluding postage and packing charges) providing that your item is unused, in a re-sellable condition, with its original packaging including all instructions, contents, and any free/bonus items received with your order.

Items excluded from our 30 Day Money Back Guarantee are:

Items excluded from our 30 Day Money Back Guarantee are:
– Items that have come into contact with food;
– Garments/ underwear

– if the hygiene label or tag has been removed, or garment has been worn;
– Goods that by reason of their nature cannot be returned including but not limited to items which cannot be returned in the same physical state as they were supplied.

If your item is damaged, faulty, or you wish to claim against your product warranty, please contact Us before returned

To cancel a Contract, please contact us by sending an e-mail to superbpaintrunner@hotmail.com or writing to us at our registered office address. You may wish to keep a copy of your cancellation notification for your own records. Your cancellation is effective from the date you sent us the e-mail or posted the letter to us.

All returns should be sent to superb paint runner Address.

Where you exercise your legal right to cancel an order within 14 calendar days after the day you receive your products you will receive a refund of the price you paid for the Products and any applicable delivery charges you paid.

Where our 30 Day Money Back Guarantee applies, should you cancel your order after 14 calendar days after the day you receive your products but within 30 days of receiving it, you will be refunded the purchase price only exclusive of any applicable delivery charges you paid

How do I return an item?

For us to process your return and refund as quickly as possible, please follow the below guidance:

Step 1: Packaging your item to return ?

When packaging your item to return, please complete and include the returns slip at the bottom of your original invoice received with your product. This will be found in the packing slip on the front of your parcel.

If you no longer have your invoice handy, please insert a cover note with the following information:

– Order Number (this can be found on your confirmation email)

– Name and address

– A brief explanation of the reason for your return

NOTE: We will only be able to process your replacement or refund if your order number is included.

Products must be returned to us in their original packaging where possible. If this is no longer available, we ask that all parcels are packaged safe, secure and robust with a label that is clearly visible. Cancellations and returns after a 30-Day Money Back Period has expired will not qualify for a full refund of their purchase price.

Step 2: Choose how would you like to return your parcel?

To make returning your item easy and convenient, we recommend the following services. It is recommended that you use a tracked service and keep your tracking reference secure. 

With all returns, be sure to include your invoice so that we can process your request quickly and efficiently. See “How do I return an Item” for more details.

We accept the following payment methods